The mandate:

On a day-to-day basis, the incumbent will provide a warm welcome and guidance to all customers who come in and call at BMW / MINI Montreal Center. As the first point of contact for customers, the employee in this key position will act as the brand representative. This must meet the needs of customers but go ahead of them by listening, courtesy, professionalism and proactivity. In addition, the receptionist will be called upon to do administrative tasks related to sales.

We are looking for someone who is passionate, who wants to stand out within our company and who wants to help provide a memorable experience for all of our customers.

Main Responsibilities:

- Provide a warm welcome to all customers;

- Take incoming first line calls and ensure call return and / or follow-up;

- Maintain the database of appointments within the new and used sales department;

- Communicate with the sales department for follow-up appointments;

- Ensure fluidity in the management of the turn of sales representatives;

- Management of the showroom (keeping the environment clean, ensuring that all customers are answered, etc.);

- Save payment data and receipt printing;

- Even sending mail and distributing it if necessary;

- Any other duties related to the job.D

Requirements:

- Bilingualism;

- Have customer service at heart;

- Have a keen sense of problem solving;

- Experience in taking high volume calls;

- Knowledge of Microsoft Office (Excel and Word)

Why work at BMW Montreal Center ?:

- BMW is the leader in luxury automotive brands;

- Wide range of social benefits (group RRSP, insurance, sick days);

- Stimulating work environment;

- Exceptional clientele;

- Opportunities to grow within the company;

- Several social activities during the year: 5 @ 7, Christmas party, Pizza dinner, Sugar shack dinner;

- In the heart of Montreal

- Work / family balance: we are closed on weekends

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Job Description:

It's our 50th anniversary and BMW Montreal Center continues to grow! With the growth of our operations and our recent renovations, we have added several positions! We are therefore looking for talents to join our team!

Join our large family of professional, dynamic and dedicated employees!

BMW Montreal Center is currently looking for Experienced New Vehicle Sales Consultants. Take the opportunity to build a career in a high volume dealership.

The candidate will have to:

- Have a minimum of 2 years of experience in the field of automotive sales;
- Demonstrate a sense of organization;
- Be perfectly bilingual;
- Possess a valid class 5 driver's license.

We offer:

- A pleasant working environment;
- A young and dynamic team;
- Continuing education;
- A competitive salary;
- A demonstrator;
- A full range of social benefits;
- Weekends off!

We are growing. With the constant arrival of new models and the continued enthusiasm for them, we are very well positioned in the market.

Interested candidates, please apply using the Auto-jobs.ca portal and only those selected will be contacted.DDD

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Our newly renovated mechanical workshop is air conditioned and includes tool boxes.

We offer excellent working conditions:

- Salary according to the collective agreement
- Group Insurance
- Group RRSP FTQ
- Illness and mobile days;
- Manufacturer's training and development programs.

In the performance of your duties, you will:

- Make a diagnosis and make repairs in several areas;
- Perform the work described on the repair order with efficiency and precision, according to the standards of the dealership and the manufacturer;
- Determine the cause of any defect and repair it;
- Determine vehicle defects based on customer complaints and own inspection;
- Communicate with the parts department to obtain the necessary parts;
- Keep and label the parts if the work is under warranty or if the customer requests it;
- Examine the assigned vehicle to determine if additional safety and maintenance work is required;
- Inspect and test drive newly delivered vehicles to detect obvious damage or missing elements to the various driving functions;
- Install the optional equipment requested by the customer or by the dealership;
- Report any defect or malfunction of the equipment to his immediate superior;
- Communicate with the technical advisor and the foreman, as soon as possible, if additional work is not necessary or if the repairs cannot be carried out in the scheduled time;
- Install optional equipment requested by the customer or the dealership;
- Inform the immediate superior of any defect or malfunction of the equipment;
- Document all the work done.

Requirements:

- Minimum of 2 years of experience;
- Bilingual, in French and English (spoken and written);
- Proficiency in Microsoft and Reynolds & Reynolds software (an asset);
- Valid class 5 driver's license;
- Handling of hazardous materials.dd

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