Auto jobs at BMW MONTRÉAL CENTRE in Montreal

Automotive jobs: Here's your chance to join a winning team! Looking for jobs in the automotive industry in Montreal? BMW MONTRÉAL CENTRE is currently looking to hire talent motivated by innovation, change, and above all performance! Our job offers at our dealership target recent graduates, immigrants and anyone looking to evolve in the automotive industry, regardless of whether you have experience or not.

Would you love to join our team and further your career in the auto space in Montreal? Uncover your full potential: apply today! Don't hesitate to send us your CV!

Service Advisor with 2 years of experience

  Sector : Automotive
  Specialty : Serv. - Service Advisor
  Schedule : Day shift
  Job type : Permanent
  Salary : Excellent and above average
  Spoken language(s) : French and English
  Written language(s) : French and English

Job description

With over 50 years of history, BMW / MINI Montreal Centre is one of the biggest players in the automotive
industry. With thousands of cars sold and customers served per year, our mission is to always offer a
unique experience and to be a reference in the industry in terms of customer service and performance.
Are you looking for an opportunity to build a career with a dynamic and growing company? Do you want to
work with passionate, dedicated people and learn every day? You are the perfect candidate!

The mandate:

As the first point of contact for customers, you will act as a representative of the BMW brand. On a daily
basis, you will be responsible for identifying and coordinating vehicle repair and maintenance needs. You
will ensure a high level of customer service by providing a unique customer experience and maximizing
service profitability.

We are looking for a Technical Advisor with a minimum of 2 years experience. Knowledge of ERA
software is an asset.


- Listen to the customer and document their concerns related to their vehicle;
- Obtain all necessary information in order to identify and propose the required repairs and/or
maintenance work on the vehicle;
- Estimate the nature of the costs and work to be performed on the customer
- Obtain the customer's approval for all corrective work to be performed
- Advise customers on the care of their vehicle and emphasize the importance of maintenance according
to the manufacturer's technical specifications;
- Provide support to customers by phone and in dealership

The desired candidate will meet the following criteria:

- Excellent follow-up skills to ensure customer satisfaction
- Have appropriate technical knowledge;
- Must have the ability to communicate technical information to customers;
- Must bring a positive attitude to the role and be comfortable selling BMW products and services to
- Must be fluently bilingual;
- Demonstrate good stress management;
- Demonstrate patience with excellent listening skills;

Why work at BMW Montreal Centre?

- BMW is the leader in luxury automotive brands;
- Competitive salary ;
- Wide range of benefits (voluntary group RRSP, insurance, sick days and mobile day)
- Stimulating work environment;
- Exceptional clientele;
- Opportunities to grow within the company;
- Several social activities throughout the year: 5@7, Christmas party, Pizza dinner, Sugar shack dinner;
- In the heart of Montreal
- Work/family balance: we are closed on weekends

Please submit your application via

* The masculine gender is used only to lighten the text.


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